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How We Work

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Our Approach

  • Contextual Learning
  • Explain · Demonstrate · Practice
  • Reflection & Mindfulness
  • Infuse Lightness & Humor
  • Dialogue Over Monologue

Our Expertise

  • Behavioral Science
  • Agile Methods
  • Design Thinking
  • Structural Dynamics
  • Improv & Playback Theater

Our Ingredients

  • Research-based Content
  • Workplace Tested Approaches
  • Participatory & Experiential Learning
  • Interactive Activities
  • Engaging Games

The facilitator's job is to support everyone to do their best thinking.

Sam Kaner

Our Toolkit

futuristic interface

Alternative Future Design

See example
super woman

Powerful Questions

See example
product iteration

Agile Principles

See example
snow games

Storytelling

See example
cup of tea

Ritual Design

See example
person inserting the last piece of an abstract puzzle

Liberating Structures

See example
questions

Appreciative Inquiry

See example
making art

Visual Facilitation & Canvases

See example
person looking at inter-related documents

Problem Solving Tools

See example
solution mindset

Causal Layered Analysis

See example
co-workers

Accountability Frameworks

See example
new ideas

Ideation Techniques

See example
preparation re

Decision Making Tools

See example
organize photos

Creative Games

See example
user flow

Mapping & Diagrams

See example
building blocks

Improv & Theater Exercises

See example
voting

Participatory Decision-making

See example
toy car

Lego & Tactile Toys

prototyping process

Prototyping